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Home :: Delivery Information

Delivery Information

Delivery to addresses within the UK

If the order (before shipping) is over £130.00, our website prices for shipping by Royal Mail Special Delivery. Delivery is guaranteed by 1pm on the business day after posting and the item is fully insured and tracked.

If the order (before shipping) is below £130.00, then our website aims to price for shipping by Royal Mail Tracked 24. This is tracked and delivery will normally be on the business day after posting. In occasional cases, the weight/size configuration of the parcel may be such that, for the price quoted, we need to despatch by a slower service (Royal Mail Tracked 48 or Parcelforce 48). If that is not acceptable, please include a note in the "Customer Notes" section of the shopping basket.

Shipping for Baccarat jewellery will always be by Royal Mail Special Delivery.

If you require a different delivery method, please email or phone us.

Collection from Bath

If you wish to collect your order from us in Bath, please select the "Collection" delivery option. This will set the shipping charge to zero. We shall contact you to arrange the collection time and collection point.


Delivery to addresses outside the UK

For orders to be shipped outside the UK, small light parcels are charged at £3.00. For other parcels, we shall notify the shipping charge on receipt of the order (meanwhile the shipping charge will read zero) and confirm your agreement.


Notice of despatch

When we despatch the parcel, we shall confirm to you the posting method used and date of posting.

 
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